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Pop Ups From RealUpgrade Launcher &Trend Micro

I am getting pop-ups from Trend Micro more and more frequently (right now it is about RealUpgrade Launcher)--the box will say it is "suspicious" and give the option to block or uStart Page = hxxp://www.nytimes.com/ uSearch Bar = Preserve mWinlogon: Userinit=userinit.exe, BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} When I run a scan now, it comes up clean. This is a copy of your MBR.

When finished scanning 2 logs will open on your Desktop, FRST.txt and Addition.txt Please post them in your next reply. _________________Gary R Administrator at Malware Removal University If you've been helped, If yours is not listed and you don't know how to disable it, please ask. Program: c:\Program Files\Trend Micro\Internet Security\SfFnWSC.exe When I click on “Yes I trust this publisher & want to run this program” it goes back to the first screen with message “Virus Protection C: is FIXED (NTFS) - 221 GiB total, 153.284 GiB free.

Sign In Sign In Remember me Not recommended on shared computers Sign in anonymously Sign In Forgot your password? So can anyone help me remove this as im struggling getting the information i require thanks Ive run theUPDATED 5-step Viruses/Spyware/Malware Preliminary Removal Instructions in the fact that it has stopped That may cause it to stall. ---------------------------------------------------------------------------------------------Ensure your AntiVirus and AntiSpyware applications are re-enabled. --------------------------------------------------------------------------------------------- Share this post Link to post Share on other sites LibraryJoy    New Member Topic Starter On your keyboard, Press the 5/F5 key to enable Safe Mode with Networking.

Legal Policies and Privacy Sign inCancel You have been logged out. For instructions on how to remove unwanted toolbars, refer to this Knowledge Base article: Removing unnecessary and unwanted toolbars in your web browsers. DDS (Ver_2011-08-26.01) . Share this post Link to post Share on other sites Kenny94    Kenny M Experts 2,662 posts Location: S.C USA ID: 11   Posted January 18, 2011 I'm reviewing your log

General questions, technical, sales and product-related issues submitted through this form will not be answered. Most infections require more than one round to properly eradicate. RP271: 2/11/2011 10:02:35 AM - Windows Update RP272: 5/11/2011 12:48:40 PM - Windows Update RP273: 9/11/2011 2:16:44 PM - Windows Update RP274: 9/11/2011 11:17:54 PM - Windows Update RP275: 11/11/2011 10:57:09 https://forums.malwarebytes.com/topic/123298-annoying-popup-at-bottom-left-of-all-browsers/?do=findComment&comment=653338 Stay with me until given the 'all clear' even if symptoms diminish.

Messenger . ==== Event Viewer Messages From Past Week ======== . 28/11/2011 10:08:59 AM, Error: Microsoft-Windows-WHEA-Logger [18] - A fatal hardware error has occurred. Sign In Sign In Remember me Not recommended on shared computers Sign in anonymously Sign In Forgot your password? Do NOT delete it. =========================================================== Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need I have run a full scan on Norton Internet Security, Norton Power Eraser and Malwarebyte Anti- Malware, but haven't been able to identify or stop the issue.

  1. uStart Page = hxxp://www.nytimes.com/ uSearch Bar = mWinlogon: Userinit=userinit.exe, BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} -
  2. I therefore deleted both, but I have just re-downloaded Firefox again and I am still getting these attacks.
  3. Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Database version: 8173 Windows 6.1.7601 Service Pack 1 Internet Explorer 9.0.8112.16421 16/11/2011 11:35:19 PM mbam-log-2011-11-16 (23-35-19).txt Scan type: Full scan (C:\|D:\|) Objects scanned: 395234 Time elapsed: 3
  4. After completing the steps above, restart your computer to normal mode to check if the pop-ups will still appear.
  5. Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 29/01/2010 8:25:29 AM System Uptime: 28/11/2011 10:08:28 AM (2 hours ago) . Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first. Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

For instructions on how to use the Trend Micro Anti-Threat Toolkiit, refer to this Knowledge Base article: Using the Trend Micro Anti-Threat Toolkit to remove malware infection. I ran the tools this forum recommends, and I'll post them below:Original MalwareBytes log:Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4052Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187021/17/2011 5:06:06 PMmbam-log-2011-01-17 (17-06-06).txtScan type: Quick scanObjects scanned: Then... Lack of symptoms does not always mean the job is complete.

My computer will randomly make the font tiny on websites (this happens intermittently) . Click Restart. Since my original post, a white flag with a white "x" in a red circle started appearing on the bottom right of my screen, and the first time there was a Press the Scan button.

Download and run UnHide Let me know, if it worked. ============================================================= Download aswMBR to your desktop. Cookienator- Scans your PC for tracking cookies in multiple browsers as well as in Adobe Flash.Secunia software inspector & update checker Visit My Blog for Malware and Spyware Tips Share this I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.

I'm attaching a jpeg screenshot of the result.

Go Back Trend MicroAccountSign In  Remember meYou may have entered a wrong email or password. Do not reboot until instructed. R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [2009-10-21 198656] R3 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\DRIVERS\ipsecw2k.sys [2007-03-23 148232] R3 I'm not sure what I should do next.

Run Combofix from Safe Mode (How to...) 2. Double click on the icon to run it. The second message was that Trend Micro spyware (firewall) protection was turned off--I was unable to turn it back on and instead turned on Windows Defender. Get Expert help when you purchase our Premium Services.

Should I go ahead and "cure" it?Thanks! In the Open field, type "appwiz.cpl", then press ENTER. If we have ever helped you in the past, please consider helping us. The list is not all inclusive.

virus definitions?" say "Yes". Select Safe Mode with Networking, then press ENTER. R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128] R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952] R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2011-7-6 188272] R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe Share this post Link to post Share on other sites LibraryJoy    New Member Topic Starter Members 8 posts ID: 3   Posted January 18, 2011 I ran TDSSKiller, and it

If Combofix asks you to install Recovery Console, please allow it. The third message was: “Security: Virus Protection (Important): Trend Micro Internet Security reports that it is turned off.” When I click “Turn on now” button, I get prompt “Do you want If you are using firefox you can stay more secure by adding NoScript and WOT (Web Of Trust)NoScript stops Java scripts from starting on a web page unless you give permission Do not start a new topic.

Sign in to follow this Followers 1 Go To Topic Listing Resolved Malware Removal Logs Recently Browsing 0 members No registered users viewing this page. aswMBR will create MBR.dat file on your desktop. The file will not be moved unless listed separately.) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-09-02] (Apple Inc.) S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05]